See your waiting list the way it really works
— patient by patient.

Give your teams a clearer view of patient journeys — revealing what filtered lists and static dashboards often miss.

Behind every list is a person.

In the NHS today, waiting list management often happens in spreadsheets—one referral at a time, one pathway at a time.

But patients don't experience care that way. They move between services, they wait on multiple lists, and they face delays that aren't always visible from a static line of data.

At Keystream, we help you see the whole picture: one patient, one line, one true story of care. Not pathways—people. Our approach makes complexity visible, and helps Trusts manage waiting lists with greater clarity, confidence, and impact.

We Deliver Practical Waiting List Management

Our work includes:

Live waiting list validation

Identify and remove abandoned or inactive referrals

From pathways to patients

Build a single view of each patient, even across multiple referrals

Cohort targeting

Spot risk groups, duplication, and delays earlier

Service planning and prioritisation

Use real-time patient views to inform operational action

ICB-wide models

Apply learning and frameworks across organisations for system-level visibility

Meet Cerebro

Waiting list management needs more than just better spreadsheets. It needs better ways of seeing.

Cerebro is our concept tool — a 3D representation that visualises patients across pathways, time, and services. It’s not a system we install. It’s a glimpse of what’s hidden in traditional approaches.

You can’t fix what you can’t see

Moving from fragmented pathways to connected patient journeys changes everything

You can’t plan safely if you only see part of the picture

No more black boxes. No more blind spots. Just a better way to see the whole picture, faster.

Want to move beyond spreadsheets?

Let’s build a better view together.

“This isn’t about dashboards. It’s about understanding. We don’t just track patients — we see their journeys.”

Recruitment

Helping you realise your digital ambitions and transform with The Right People, Right Now. We provide talent through a variety of paths – Fixed-Term Contract and Permanent.

Managed Service

Comprehensive solutions including grouped recruitment, PMO functions, strategic advisory, resource planning, and governance. These solutions offer flexibility and rapid mobilisation of teams to deliver crucial services.

Consulting

Optimise and enable your digital journey with us. Our expert consultants work with you to Plan your strategy, Design your optimised processes and Implement appropriate digital solutions for sustainable transformation.